Data Protection Policy

1. Introduction

Our priority is to safeguard your personal details and honor your privacy. This Privacy Policy outlines the methods we use to gather, utilize, disclose, and secure your data while you browse our site, make bookings, or engage with our services online or in person.

2. Information We Gather

We might gather the following categories of details:

Personal Data

  • Full Name

  • Email Address

  • Contact Number

  • Residential Address

  • Billing Information (safely processed via external providers)

  • Official Identification (for age and identity verification where necessary)

Reservation & Usage Data

  • Booking History

  • Preferences and Requests

  • On-location services engagement (e.g., wellness center, dining, gaming activities)

Technical Details

  • Network Address

  • Device Type and Web Browser

  • Cookies and Monitoring Technologies

  • Website Usage Data (e.g., site navigation, interactions)

3. Utilization of Your Details

We utilize your information for the following objectives:

  • To handle bookings and reservations

  • To confirm your identity and age

  • To facilitate secure transactions

  • To tailor your experience

  • To dispatch booking notifications and updates

  • To offer customer service

  • To enhance our site and services

  • To meet legal duties and regulatory standards

4. Distribution of Your Information

We do not trade your personal information. However, we might share it with:

  • Reliable service partners (e.g., payment handlers, customer service systems)

  • Government or legal entities, when mandated by law

  • Affiliates for marketing activities, strictly with your approval

5. Cookies and Monitoring Instruments

We utilize cookies to boost your experience, assess site traffic, and provide tailored content. You can adjust your cookie settings via your browser options.

6. Data Protection

We employ standard security protocols to safeguard your data from unauthorized access, loss, or misuse. Financial transactions are encrypted and processed securely.

7. Your Entitlements

Depending on your jurisdiction, you might have rights to:

  • Access your personal details

  • Amend or rectify incorrect details

  • Request erasure of your information

  • Revoke consent for particular data applications

  • Challenge or limit data processing

To assert these rights, reach out to us using the contact information below.

8. Data Storage

We retain your personal information only as long as required for the purposes outlined in this policy, or as mandated by relevant regulations.

9. Privacy of Minors

Our offerings are designed for individuals aged 18 or older. We do not deliberately gather data from minors. If we discover that we have acquired information from a child, we will swiftly act to remove it.

10. Amendments to This Policy

We may revise this Privacy Policy periodically. Any updates will be published on this page with the revised date. We recommend reviewing it regularly.

11. Contact Information

If you have inquiries or concerns regarding this Privacy Policy or your data, please reach out to us.